This company photographs individuals at charity events and offers free photos to those who develop web site and the only request is to give them credit. When I attempted to obtain team pictures that were taken, I was refused, and unprofessionally insulted. My numerous attempts to work with the company only resulted in more insults and threats to have me removed from the internet. My goal was to get free copies of my own (and my teammates pictures) for our website. I followed all directions and tried to negotiate with the owner only to get repeatedly reject, insulted and now threatened. I have enclosed the email exchanges below.
Hi mc,
I don't understand your problem.
You pointed us to a website that has absolutely no explanation of what its purpose is or who prepared it. The website is not a commercial website but seems to be some private amateurish prepared website. You insist on free pictures. Please, give me a break!
We offer thousands of free pictures to qualified individuals and you can see many of them by doing a search on 'photocrazy'. YOUR WEBSITE DOES NOT QUALIFY!
You post a link to our website but post a terrible looking picture that was never taken by us on that page.
Who are you? Why are you harassing us like this. Please be advised that if you don't stop this, we will file a complaint ourselves and make sure that you and your website are removed from the internet.
Now stop this nonsense.
Peter
Peter Wolf, President
www.photocrazy.com
[email protected]
Original Message
From: Motley Cruisers [mailto: Motley. [email protected]]
Sent: Sunday, January 18 6:35 PM
To: info
Subject: Re: PhotoCrazy Order Confirmation
Peter,
I am going to file some complaints
Regards
M.C.
Original Message
From: "info"
To: "Motley Cruisers"
Sent: Wednesday, December 31 3:55 PM
Subject: RE: PhotoCrazy Order Confirmation
Hi J. Staley,
We stand by our earlier comments and respectfully decline offering free pictures to your site.
Peter
Peter Wolf, President
www.photocrazy.com
[email protected]
Original Message
From: Motley Cruisers [mailto: Motley. [email protected]]
Sent: Wednesday, December 31 1:21 PM
To: info
Subject: Re: PhotoCrazy Order Confirmation
Peter,
I am shocked at your email, and find it unprofessionally insulting. I hope to be able to resolve this effectively rather then shoot insults back and forth.
I again would like to request the images, and promise to replace the other professional images with yours.
Check out the entire site, maybe you will find a place in your heart to consider my request. Http://members. Cox.net/motley. Cruisers/
J Staley
Original Message
From: "info"
To: "Motley Cruisers"
Sent: Monday, December 29 2:02 PM
Subject: RE: PhotoCrazy Order Confirmation
Hi Motley,
We checked your website and found it to be very primitive and in many cases non-functional.
You posted pictures that linked back to PhotoCrazy's website but the picture was not taken by any of our photographers.
There was no clear explanation on your website of what your purpose and function is. It appeared very much like a personal site.
Kindly point us to your website if we are in error and we will reconsider providing you with some free photos.
Thank you,
Peter
Peter Wolf, President
www.photocrazy.com
[email protected]
— Original Message
From: Motley Cruisers [mailto: Motley. [email protected]]
Sent: Monday, December 29 12:49 PM
To: info
Subject: Re: PhotoCrazy Order Confirmation
Dear President,
I would like to file a complaint about your false information. I would like you to reconsider our request for the free copies of pictures. We have a bicycling club called Motley Cruisers which has numerous sponsors all throughout Arizona, Nevada and the U.S. We are a non-profit
organization which is branching out into the California, Utah and Nevada region. Our club actively participates in events such as bicycling and triathlon competitions. From your web site (see below)
Free Picture Qualifications
Use your 'Back' button to return to the previous page
To qualify for a Free Picture, you must be hosting a web page of a club or an organization and post the Free Pictures on your site. Each picture must have appropriate credits (Picture courtesy from PhotoCrazy)
and 'PhotoCrazy' should have a link back to our website -
http://www.photocrazy.com.
Because we are a club and are hosted, we qualify for the pictures as you advertise. Please advise,
J Staley aka M.C.
Original Message
From: "info"
To: "Motley Cruisers"
Sent: Sunday, December 28 9:36 PM
Subject: RE: PhotoCrazy Order Confirmation
Hi Motley,
We reserve the FREE pictures to commercial sites, not private sites.
You may want to consider ordering the screen savers.
Thank you,
Peter
Peter Wolf, President
www.photocrazy.com
[email protected]
Original Message
From: Motley Cruisers [mailto: Motley. [email protected]]
Sent: Sunday, December 28 6:17 PM
To: [email protected]
Subject: Fw: PhotoCrazy Order Confirmation
Importance: High
I checked on my order status (see below) and it indicates that I did not provide the correct web site - just in case there was a typo, here is the link (again)
Http://members. Cox.net/motley. Cruisers/PhotoCrazy.html
Please approve my request for the photos
Sincerely
J Staley
Original Message
From:
Sent: Thursday, December 25 6:35 PM
Subject: PhotoCrazy Order Confirmation
Hi J,
Thank you for placing an order with Photocrazy.com
Your order number is: 031225173507JS
Your credit card will be charged $0.00 and your photos
will be sent to you in the next few days.
You may check on the status of your order at any time by visiting our WEB site and selecting 'Order Status'. You will be asked to type in your name (J Staley) and the status of your order will be given.
Please report any problems to Photocrazy by emailing us at [email protected] or calling us at (805) 492-0562 during
normal business hours.
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