Thursday, Feb. 8, ordered microfilm for viewing at the Carbondale Family History Center.
Wednesday, February 21; called about my order, was told the order takes 2-6 weeks.
Thursday, March 8, called but no answer, business hours had been changed. Emailed FHC Central, they said the microfilm takes less than 4 weeks to deliver.
Sunday, March 11, received call from the center manager, who said the film often takes 2 months to come in and they (again) would call.
Wednesday, April 11, no call, no microfilm. I feel I have been ripped off. Even if there had been a mistake with the first order, my phone number was verified with management on March 11. It has been a month since then.
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