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Complaints mentioning41
Complaints & Reports
- Closed 2008 account reappears as $192 collection despite paid in full
- Service shut off after full payment, bill grows with extra $200
- Consumer Report
- Fios movie freezes every nine minutes, technician visits missed
- Fiber line installation left holes and cracked driveway
- 4G LTE Home Internet Payment Not Taken, Late Fees Charged
- Months Of Transfers Between Reps Over One-Bill Plan
- Fios DVR Unresponsive to Remote for Four Years
- Online Order Price Not Honored and Free Modem Was Charged
- Representative Failed to Set Up International Calling Plan
- Raised Internet Charges 13.5% in Middle of Contract
- FIOS contracts are a ripoff!
- Sales Rep Misquoted Bundle Price, Bill Nearly Doubled
- Billed for back up & security, they did not save my files!
- TV and Internet Disconnected Despite Paid Bill
- Disputed Router Return and Billing After Account Closed
- Billed Five Times Agreed Price With Three Accounts for One Number
- Surprise $199 Router Charge and $311 Bill After Service Was Cancelled
- Quoted $78 Bundle Billed at $105, Then $338 and Disputed International Charge
- Billed Over $200 Monthly for Services Quoted at $100 and Contract Disputed