I requested products from Toysrus online and was terrified to become billed a "distant & rural surcharge" of £5.00 along with regular shipping cost of £4.95. I take advantage of internet-shopping often which may be the very first time I've been billed this surcharge. Much more astonishing is the fact that I reside in Aberdeen, well-linked by atmosphere, train and street. I approached all of the couriers that Toysrus use, plus they all explained that it had been Toysrus who charged me this surcharge and they wouldn't have billed me this when I reside in a primary UK town. What annoys me much more is the fact that their Aberdeen shop is just a 10min stroll from my home, however the shop didn't possess the products I needed in-stock. I've approached Toysrus many times to obtain the surcharge returned however they decline. They've not responded to my last 2 demands.
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