I have been a loyal customer of t mobile for 7 years, and never have had such unprofessional service. I returned a phone in Feb well within the 60 days, then in May when I checked my bill for amount owed it was 698.00 so I called they told me they never received the the phone, it was not in the ...
Voice mail messages are usually delivered two (2) to three (3) HOURS later! ...
Free minutes (250) are supposed to be added automatically. They were'nt added until the following day. The regular notice that the minutes had been added wasn't sent, either. ...
T-Mobile customer service is ridiculous. Do not even think about buying a phone or service from them!!! - Unfriendly and incompetent. I was a loyal customer for over 8 years, spent well over $ 10.000 over the years and now this. Never ever again - T-Mobile. ...
I have been trying to port a business number since December 15th. No one seems to care or can get this done. Tech service, yeah right. ...
We have tried 4 times to get the profile information changed. We have had our phone since Feb. 2011 and still it is listed under the previous owner. They refuse to correct this, now telling us our phone isn't correct. We are still waiting approval, even though I have the approval letter, phone, and ...