I am a T-Mobile customer of 5 years. I recently switched to a contract but cancelled within the grace period and returned to prepaid because I prefer it. When I signed up for the contract I was told to pay a $200 deposit due to poor credit. Confused, I paid. I had a credit check run a couple days ...
On Wednesday, June 22, I realized that my internet didn't work. After trying the usual tricks - turning it off/on, restarting my computer, etc. I realized that it might be a true outage. I called RCN and told them about the problem. The next appointment was on Sunday. I took it. On Thursday, I ...
I was happy with my verizon account until yesterday June 12th. I was surprised by my husband with $200 to get myself an iphone since he could not find one himself. Upon attempting to order this new gadget I was informed that we are unable to upgrade until April. I understand that these are the ...
I recently bought 2 smart phones (optimus and ascend). After a few days people starting telling me that whenever they tried to call either phone... It would redirect them straight to voice mail. After testing the issue myself, it seems that whenever the phones and/or applications are utilizing any ...
I bought a new Blackberry from Verizon 21 days ago. The phone after a couple of weeks of usage started having multiple problems such as the screen going black while I was typing, or the phone constantly froze up on my and I had to take out the battery just to reset the phone. I tried to get a new ...
Our family had trouble with Bell and made a series of calls to sort out a double billing issue. Shortly thereafter, we receive a voice message from Bell, asking for our feedback on their customer service. We were eager to provide our feedback about the absolute lack of service we had received and ...