T Mobile is useless. I was left stranded in the middle of no-where and on the phone to them for an hour, trying to add an extra $15 to my pre-paid sim card. I was staying at a friends address in America, and have an Australian credit card. They wouldn't let me put money on it. The transaction went ...
A few weeks I was switching one of my 5 family share phones out. The old phone was a Blackberry Curve. The new phone was a Samsung Galaxy. Both being smartphones, I thought this would be an easy swap. Only to discover that I was being charged some mysterious extra internet fee for the Blackberry - ...
T mobile sold me defective phones and tried to make me pay for a new one. And the floor manager Chris M. Hung the phone up in my face telling me I should just cancel my contract and go some where else. ...
Purchase a phone for my daughter who is away at school. I also changed providers after over ten years of service. Big mistake half the time we cannot make a call due to it saying it cannot validate our account and to call customer service. Well, how many times a day must we go through this. I ...
I have been a customer of T-mobile's service for about 6-7 months now I have never had a problem with their service other than the coverage in the south end of Colorado Springs. I pay $190 dollars a month and have not once missed a bill or even been late. I just started my new billing cycle this ...
On 07/11, i renewed my contract with Tmobile, I bought two HTC sensation 4G for $250.00 ea, In just a few days I noticed one HTC not working well, video not working. I called customer care and they sent me one that look refurbished, I called customer again and Jennifer (the rep) insisted that its a ...