We have had PODS for 4 years. WE called them today, Oct 29 to pick up the POD and were told that we would have to pay for a full month because the POD billing date was Oct. 18 and would have to pay through Nov. 18. This is a rip off and people need to think about using them. We have more than paid for a container of this size if we had purchased one and would still have the container. The containers you purchase have a permanent steel top and not the plastic top the PODS containers have. One of the signs on the side of the POD shredded all over my gardens. It took me hours to clean up the mess. I too am a senior.
This company does not have the customer's best interest in their customer needs. May need to check into small claims court filing. Honest companies practice "cause no harm" and by taking money for non-service, they are causing harm.