I ordered the starter kit for 4.95 om Sept. Before I could send it back they charged me 99.99. Then in October I noticed a debit for 83.69 from E-cigs. When I called they just gave me the run around, stating that they had sent out another 4 packs worth. This amount, as close to the end of the month, overdrew my checking account. They were sorry but would not refund the amount. I cannot get a refund until the other 4 pack is received my me AND I return it to them. What I said over the phone would burn ears. I'm 74 years old and should have known better. (Inappropriate Content Removed)!!!