I completed all 7 seven assignments in mid March a total of 68 pages of information i complied. Three months, hundreds of messages to customer service, countless email requests, warning Baktur months in advance i would file a complaint. Nothing, yes nothing was done hundreds of poor excuses given but no final grant draft, and NO, NO, NO, NO SUBMISSIONS were provided.
On June 27 i finally did a a call stating they wanted to settle my case. Next day the proposal was sent, i was told i would receive a full refund of $2000. The additional $200 was for insurance guarantee if the grant funding did not occur.
I specifically urgently asked for the list firms needed to submit my proposal. Again i was told this would be done, i would be assigned a couch and complete the process.
Prior to the call on 6/27 i had submitted another compliant that took a day to post. After the second post Baktur now change what they agreed to refund. No submissions, full refund. Next day no 2k refund but now offer is $1000 still no submissions. Next day no money until the posts were removed from sites b. They knew this could not be done but now refuse the refund. NO submissions no grants, now voiding there own guarantee and again not responding.
I would like to help organize with the others and bring in the CAL AG office.
Steve Milton
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