Public Storage Inc., has adopted a brazen and aggressive way to boost its revenues, and to deflate customer satisfaction. Aside from surprise rent increases, the company instituted a bold late fee policy. Yes, rent is due the first of the month, but come past 24 hours, the late fee packs another 20 dollars, and five days hence, another 50 dollars. They then warn it gets worse, much worse!
All the while, they know the client is trapped, the storage space stuffed with family stuff, what a hassle it is to move if dissatisfied!
Check it out yourself.
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