» Miscellaneous » Complaint / Review: - Consumer Report. #944827

Complaint / Review
Consumer Report

I ordered 4 Sailormoon boxsets DVDs of on April 19. I found out that they charged me with my credit card on April 20. It made me realized that the says "If we are not ready or have not shipped your item (s), we will not charge you" is false promise. So they emailed me that my items will be shipped next 2 days but they lied. I have tried emailing them 5 times and each time there was no answers. It means they don't have my items and lied about my items shipped, because I have been waiting for items for 15 weeks. The website says "If there are any item (s) that we cannot fulfill within a month, we will cancel the order for you" is false promise. So I emailed them to refund my money back and they never respond. Obviously, they ignored me after the says "We do not ignore or forget any refund requests given to us" is false again. On August 4th, I have been still waiting. That proves they like toying game with me until I give up and they keep my money, but IT IS NOT GOING TO HAPPEN.


Country: USA   State: California   City: Los Angeles   ZIP: 90069
Address: 8605 Santa Monica Blvd, #75120
Phone: 8669485550

Category: Miscellaneous


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