Complaint / Review
Outlet.com. Sg
Consumer Report

Purchased a 5-in-1 Steam Mop from Outlet.com. Sg on 27 May and paid in full by credit card on same day. Fine print on offer indicates that redemption period is from 28 June to 28 July. However, on 5 July, I received an email from them informing that there will be a delay due to "miscalculation of the production and delivery time by some of their merchants". For the item that I ordered, it was indicated that it will be ready for collection from 30 July. When I visited the REdemption Centre at 36B Boat Quay on 2 Aug, it was closed, with a notice saying that they'll be closed till 7 Aug. On 7 Aug, liquidators have been appointed to take over. It appears that all these events are pre-planned by the owners of Outlet.com. Sg to cheat online customers. Besides online consumers, merchants were also scammed and even staff was not paid their salary.