I was referred to Simi Valley Ford by Costco. I was to purchase the vehicle for $200 over invoice. The sales manager, David Ochoa did not show me the invoice paperwork saying it was "misplaced". I went ahead with the sale and then called Costco who informed me that Simi Ford had inflated the selling price by about $3000. As a result, David Ochoa was either transferred or fired. Also Costco had the dealership "shadow shopped".
They were also reprimanded by the Costco Auto Buying program. My paperwork was redone and my payment were lowered by $105. The management never apologized and in fact ignored me for the most part and dragged their feet in "helping" me. I will never buy from these people as their credo seems to be "if you can cheat someone and get away with it, that's OK". Total bunch of jerks.
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