PPL* MEMBERSHIP refused to accept my fax to cancel the membership. They recognized my 3 phone calls to cancel but claimed they did not receive fax or letter so they continued to bill my credit card. They collected 7 extra months ($175) due to the "unreceived fax/letter".
The legal services were The Walmart of Attorneys (Unprofessional, incompetent, angry, insulting attorneys, with inaccurate, poor legal guidance). The firms that contract to do the services (within your membership zipcode), clearly do not have any accountability, checks and balances or ethics).
Pre-Paid Legal has no customer service mentality, but "I've got a buck so I'll run with it" attitude. The manner in which myself and the VISA chargeback agent were treated was sleezy, and fit the midway of a circus rides and games arena, not a professional service.
Many clients feel vulnerable, fearful, and lost as this disreputable scam-business takes more hostages.
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