The agent for this company stated that I was approved for a grant with the low cost of $3 to get everything started.
After providing my CC info, I noticed an additional $9.99 charge. This additional charge was never mentioned by the agent or the supervisor.
I am tired of companies using agents in India, who go by "American" names. As far as I care, they are covering their identity by not providing their true name. I was able to cancel the membership of what I agreed to, but when I tried cancelling the membership of the item I was never told about, nothing happened. The membership was still showing active.
If that membership is still active, they will charge me $59.
Even if they do cancel my account before then, they should not make it difficult to cancel memberships, they shouldn't have agents that lie about their identity, and they shouldn't charge for items they never mentioned.
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