Good morning
I come by this, draw to your attention a situation of dispute that opposed me to solidtrust pay. I have made a bank transfer of 670 euros on 06/11 in order to inject this money in my Business, and up to this day, the money is still not available on my account SOLIDTRUSTPAY, and yet, I've provided them all the supporting documents for the transfer. It is impossible to join Solidtrust Pay by phone, when I am trying by e-mail: I never recieve an Answer
. I've opened some Tickets: 249252 and 250965.
They never gave me any reply; It is really a lack of seriousness, and professionalism of this compagny, to hang on the argument of high volume of ticket to treat by days, they would have put this info directly on their web site, that I would have never used their service to perform this transfer.
A transfer is deemed to last between 3 and 5 days as shown on their website, and yet, I have waited for more than 3 weeks without answers. I'm very exhausted of this situation. Thank you.
Sincerely,
Francis
0 comments