An item was presented against my mother's checking account on behalf of Secure Medical Group allegedly based on a telephonic authorization. Check was out of sequence and failed to identify the account name correctly. My mother has no recollection of the call, never enrolled in whatever service this company claims to provide, never authorized the account debit and never gave out any checking account information. My mother noticed the unauthorized debit when she received her account statement and was balancing her account. Bank has been notified of the fraud.
The "customer service rep" claimed a refund would be issued in 21 days.
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