Usacomplaints.com » Miscellaneous » Complaint / Review: Seasonmall - Consumer Report. #877220

Complaint / Review
Seasonmall
Consumer Report

Do not order a dress from season mall or light in the box!!! I ordered my daughter's prom dress on March 24. It was supposed to arrive on April 20th in plenty time to have any possible alterations done before her May 5, prom date. On April 19th I received an email stating the dress would be delayed because of high demand and low supplies. The email notification said to send a message with the order number and date dress needed for expedited service. I replied with a lied stating the dress was needed by April 28. It is April 30, and we have not received the dress. I thought by giving Season Mall an earlier date, my daughter might actually have the dress to wear to her prom. I was wrong. I have emailed, communicated via Live Chat and was assured that the dress would be overnighted on April 26th to be here by April 27th. It is April 30th and NO DRESS. According to TNT tracking "04-29 Status 13:00 China SHANGHAI Consignment miss connection due to Custom hold" My daughter and I will be out looking for her a replacement a Prom dress tomorrow. What a shame!!! I was planning to purchase a Mother-of-the Bride dress for my eldest daughter wedding in August from Season Mall also. That will NOT happen!!!



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