Complaint / Review
Banfield Pet Hospital
The Wellness Plan is a total RIPOFF! They continue to collect money from you every month even if you don't have your pet anymore. They do not tell you that once you enroll... You cannot cancel until th

The Wellness Plan is a total RIPOFF!!! What they do not tell you: once you sign up — you cannot cancel until after 12 months... If you forgot to cancel after the 12 months—they will continue to take money from your account or charge your credit card... That means that you have to wait another 12 months to cancel. When you call the corporate customer service — they are the rudest people... Don't expect a friendly customer service. Do not sign-up! It is a scam!