Complaint / review text:
I did not buy this package at all so I was surprised when my top up got used up by the next day. The first I knew about it was when a text message appeared on my phone saying: Cost 5$/sms. Congratulations you have 10 new credits for content at www.nz. Yurmobile.com. It gave me a password and if I wanted to cancel to text STOP to 2880.info 0800445656. I cancelled out of it. I rang the info line but it didn't make sense - obviously a scam. Therefore Vodafone - you are not secure. How did they get my number? My personal messages are obviously able to be read by someone else?
How can this happen? Haven't you people got a secure line? I want my $20 back please. This is shameful that your communication system can be hacked into so easily. How many others have been subjected to the same thing - and for how long? You need to fix this problem pronto.