I signed up for what I thought was a free trial of both of these products which ended up a big costly lesson to me to read the fine print.
After receiving no delivery, I emailed the site as I had received not only the trial costs but what I thought was charges for a second order (approx 18 days after I originally ordered). They were able to cancel any future deliveries, sited delays of up to 30 days due to customs etc but then referred me to a customer call number for any further assistance as they were unable to make any refunds etc.
AS they were a nightmare to get thru to I continued to voice my concerns via email. My trial products finally arrived approx 40 days after I ordered them, approx 20 days after I was charged for what I thought was the next order.
As I finished this first order of 30 days (had not seen any real success) and was yet to receive the next order to continue with, I again emailed the site for my next instruction.
I was again told that I had to phone the customer service ph numbers.
Finally got thru to someone who told me the true story - by agreeing with their terms I had accepted the free trial of 17 days of order date (with them knowing that it takes over 30 days to be delivered) and because I had not emailed them within the 17 days, advising of any problem, I had accepted the product at full charge (in accordance with the terms I had accepted).
So there was never a 2nd product in the post I feel very mislead by the website and scammed. I write this to hopefully save someone else from this type of scam and encourage them to read the fineprint before jumping in.
I was going to post this on the feedback on their website but it doesnt appear to be available now??
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