Usacomplaints.com » Miscellaneous » Complaint / Review: BrainHost.com - Consumer Report. #818626

Complaint / Review
BrainHost.com
Consumer Report

Not certain of the date. But close. For three years of a business domain and a FREE personal website. Requests for a form submission to create my website results in NO CONNECTION to brainhost. Was told I could not use Explorer and needed to use Google Chrome or Firefox. I have resisted most everything google except Picasa which is great. Reluctantly I created a chrome account and browser with the same non connecting results. The response from brainhost was that I needed to use firefox, which I believe is just stalling tactic for something that will never work. Thinking I must have some computer problem blocking my access, I did extensive troubleshooting, reconfigurations, restore operations over the course of 3 days to no avail. (As an IBM retiree of 28 years that builds my own PC's, I like to think I am capable enough to fix whatever problems I might have.) Using google results in the same problems I had before and I am unable to respond to their requests for form submission to build my website. AFTER I requested a refund, they built my website anyway and I can link to that but unable to contact them under ANY brainhost link. I still want my refund and the online business website should find another service to recommend for hosting. They cost $99 after I was closing their website with a starting price of $179, they made me a $99 offer instead of closing their link. I'm thinking the two sites may be linked just to scam people and I certainly feel like I have been.


Offender: BrainHost.com

Country: USA   State: Ohio   City: Akron   ZIP: 44333
Address: 4000 Embassy Parkway, Ste 120
Phone: 8775864694
Site:

Category: Miscellaneous

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