Okay so I started attending Strayer Online in October for my Bachelors in Business Administration. I am 19 years old and this is my first college experience. I chose Strayer without doing much browsing and research and also because it was very convenient for me not having a car right now. The admissions advisors were very reluctant to answer any of my questions and were very polite and enthusiastic about the school. Needless to say I have had an awful experience so far. When enrolling I actually went to the campus and it was a little weird because I did not see ONE student the whole 2 hours I was there. The first two classes I took were so easy I felt like it was high school work. I hardly even used the books that were 1 way over priced, and 2 cannot be sold to bookstores only back to the online place that you got it from. I tried to sell my books back to the website and was having difficulty so I called they proceeded to tell me that they would send me an e-mail telling me what to do. The e-mail didn't really say much just to put it the numbers and it should tell you... Blah blah blah... Anyways the case ended up being that they are not currently buying back those books at this time. Okay so whatever I let that go. The teachers are okay I had 2 courses and I had one very good teacher who was always there always answered my questions efficiently. That course was so easy and I think he knew it. On the other hand I had another teacher who just didn't care at all. The syllabus seemed repetitive we did the same thing every week which is okay but she didn't show any interest at all. I was having trouble with the class and asked her a question I did not receive a reply until the last week of class were she told me I cannot do any extra credit. I understand that not all teachers are the same so i let that go too. So... I have been waiting for my financial aid refund now for about 12 weeks and still have not heard anything. I have called about 2 times a week for the past 3 weeks and they tell me the same thing every time, that they don't know why its taking so long probably because it is my first quarter and that it should be in in a COUPLE of days. Not to mention they sound annoyed every time I call. I don't understand how they DO NOT KNOW why it is taking so long is it not suppose to be their job? I very much feel like the school is taking advantage of me because I was so naive. They show very little interest after they have enrolled you. Now I feel stuck because with as much problems as Ive had with them so far I can only imagine what kind of problems they would give me if I were to switch schools. I have expressed my frustration with them on several occasions almost on the verge of tears because I cannot understand how they can be so careless, and all they have told me is that it will not be this much of a hassle next quarter... Woww. I feel like they think it is THEIR money I'm waiting on to go blow it but I'm not they don't know my circumstances nor do I have to explain it to anyone them being the last. IM trying not to be so pessimistic because this is my first quarter of college and maybe it will get better so I'm guna hang in there. I also have printed and saved any kind of paperwork, confirmations, payments stuff like that in case they try to scam me. After reading several hours worth of reviews I see that I am not the only one all I can say to a prospective student is please do your research. Pick a school that you can relate to and that accommodates all your needs. I would NOT pick Strayer if I had to do it all over again.
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