Usacomplaints.com » Miscellaneous » Complaint / Review: AT&T-uverse - Dishonest employee. #789827

Complaint / Review
AT&T-uverse
Dishonest employee

My cellular phone was 'picked' at a party on the night of the 5th of December at a function.
I first notice the phone misssing on Monday morning at 6:30am and since I have Sprint Family locator on all my phones, tracked the phone as follows:

9548129226 Tracking 12/06
• 12:40 PMSafety Check 9548129226's phone was off and could not be located.

• 11:16 AMSafety Check 9548129226 was within 0.7 mi of 4245 NW 24th St.

• 11:15 AMSafety Check 9548129226 was within 0.7 mi of 4245 NW 24th St.

• 11:13 AMSafety Check 9548129226 was within 0.7 mi of 4245 NW 24th St.

• 10:09 AMSafety Check 9548129226 was at 4273 Acacia Cir. Confirmed ATT Van Installing Service
• 10:08 AMSafety Check 9548129226 was at 4273 Acacia Cir.

• 10:07 AMSafety Check 9548129226 was at 4273 Acacia Cir.

• 10:06 AMSafety Check 9548129226 was within 0.7 mi of 4245 NW 24th St.

• 10:05 AMSafety Check 9548129226 was within 0.7 mi of 4512 Cordia Cir.

• 10:03 AMSafety Check 9548129226 was at 4269 Acacia Cir.

• 10:02 AMSafety Check 9548129226 was at 4269 Acacia Cir.

• 10:01 AMSafety Check 9548129226 was at 4269 Acacia Cir.

• 9:57 AMSafety Check 9548129226 was at 4519 Cordia Cir.

• 9:55 AMSafety Check 9548129226 was at 4526 Cordia Cir.

• 9:53 AMSafety Check 9548129226 was at 4532 Cordia Cir.

• 9:52 AMSafety Check 9548129226 was at 4532 Cordia Cir.

• 9:52 AMSafety Check 9548129226 was at 4532 Cordia Cir.

• 9:50 AMSafety Check 9548129226 was at 4273 Acacia Cir.

• 9:47 AMSafety Check 9548129226 was at 4273 Acacia Cir.

• 9:45 AMSafety Check 9548129226 was at 4273 Acacia Cir.

• 9:43 AMSafety Check 9548129226 was at 4271 Acacia Cir.

• 9:41 AMSafety Check 9548129226 was within 0.7 mi of 4245 NW 24th St.

• 9:36 AMSafety Check 9548129226 was at 4279 Acacia Cir.

• 9:35 AMSafety Check 9548129226 was at 4267 Acacia Cir.

• 9:33 AMSafety Check 9548129226 was at 4273 Acacia Cir.

• 9:31 AMSafety Check 9548129226 was at 4273 Acacia Cir.

• 9:30 AMSafety Check 9548129226 was at 4269 Acacia Cir.

• 9:29 AMSafety Check 9548129226 was at 4269 Acacia Cir.

• 9:25 AMSafety Check 9548129226 was at 4504 Cordia Cir. Confirmed ATT Van Installing Service

• 9:22 AMSafety Check 9548129226 was at NW 46th Ave.

• 9:21 AMSafety Check 9548129226 was at 752 NW 46th Ave.

• 9:19 AMSafety Check 9548129226 was at 752 NW 46th Ave.

• 9:16 AMSafety Check 9548129226 was within 0.8 mi of 4682 Cedarhill Rd.

• 9:14 AMSafety Check 9548129226 was at 6877 NW 31st Ave.

• 9:12 AMSafety Check 9548129226 was at 219 Lake Pointe Dr.

• 9:11 AMSafety Check 9548129226 was at 219 Lake Pointe Dr.

• 9:08 AMSafety Check 9548129226 was at Forest Park Apt s. ATT Van Installing Service
• 9:02 AMSafety Check 9548129226 was at Pines West Apt s.

• 8:11 AMSafety Check 9548129226 was within 0.9 mi of 8234 NW 44th St.

• 8:09 AMSafety Check 9548129226 was within 0.9 mi of 8234 NW 44th St.

• 8:08 AMSafety Check 9548129226 was within 0.9 mi of 8234 NW 44th St.

• 8:06 AMSafety Check 9548129226 was at 9700 NW 37th St.

• 7:52 AMSafety Check 9548129226 was at 3072 NW 64th Ave.

• 7:51 AMSafety Check 9548129226 was at 3072 NW 64th Ave.

• 7:50 AMSafety Check 9548129226 was at 3072 NW 64th Ave.

• 7:45 AMSafety Check 9548129226 was at 2114 NW 60th Ave.

• 7:26 AMSafety Check 9548129226 was at 2831 S Oakland Forest Dr.

• 7:16 AMSafety Check 9548129226 was at Forest Park Apt s.

• 7:06 AMSafety Check 9548129226 was at Forest Park Apt s.

I verified that at three seperate locations, an AT&T van was installing or working on existing lines. The phone was finally turned off by the employee, one Leon Simpson at around 12:30 pm.

I got the employee's name by calling the following overseas long distance numbers he called with my phone while refusing to answer my calls to said phone.

Call Log

Date time phone # destination minutes used

12/06/10 10:32 AM 876-575-2278 Jamaica-MOB, 13

12/06/10 10:24 AM 876-478-1734 Jamaica-MOB, 1

12/06/10 10:03 AM 876-478-1734 Jamaica-MOB, 1

12/06/10 9:46 AM 876-366-7386 Jamaica-MOB, 2

12/06/10 9:40 AM 876-366-7386 Jamaica-MOB, 5

12/06/10 9:36 AM 876-366-7386 Jamaica-MOB, 4

12/06/10 9:35 AM 876-478-1734 Jamaica-MOB, 1

12/06/10 9:30 AM 876-575-2278 Jamaica-MOB, 4

12/06/10 8:18 AM 876-562-3627 Jamaica-MOB, 2

12/06/10 8:14 AM 876-894-7346 Jamaica-MOB, 4

I have reported the matter to the Fort Lauderdale Police (Case #10-132694) and hope an arrest is made soon. I would appreciate this employee being investigated by AT&T as no one wants a dishonest person representing them.
My phone a Palm Treo T850 Pro had proprietary software from Primerica installed which drove the value to over $700 and the phonecalls made by this person cost $136.00.
I would sincerely appreciate an attempt to make this situation right as this was unnecessary and should not be condoned.
Sincerely,
Stephen F. Smith


Offender: AT&T-uverse

Country: USA

Category: Miscellaneous

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