Complaint / Review
JustFab.com
Consumer Report

This site is a scam. They do not tell you at all not even from the start that there is a monthly $39.95 charge whether you buy their shoes or not. I bought a pair I liked. Then the following month I was charged by them again except this time I did not purchase. I called and asked. They said they sent a copy of how the company will charge you if you do not press 'skip the month' at the beginning of the month. This is a false obligation. I was never sent any of these rules. They say it's on the site and sent to you but it is not true. I could not find it anywhere on the site. They charged me again for the month and I had to call again. They took this month's charge off but could not take last month's off... Why make an obligated priority to spending $40/month on shoes you haven't bought!