Please consider correcting this problem. Unfortunately, I made the mistake of using the one bathroom that is available to customers at your Auburn, California Ross Store on Bell Road. I honestly felt like I needed to go directly home and take a shower. This is an ongoing problem. When you consider the amount of money that goes through that, (and all) Ross Stores, is it really too much trouble, or expense to invest a small amount of your profite to provide, at the very minimum a sanitary, bathroom for your customers? A bathroom that is even a bit clean, and is stocked with four basic needs, toilet seat covers, toilet paper, soap and paper towel. A clean toilet seat, walls and floor would also be appreciated. I would have to say that it is continually one of the absolute WORST restrooms that I've used. I'm quite sure that if any one of the possibly hundreds of Ross executives, or one of their family members was to enter that bathroom, they would be disgusted, would refuse to ever use it, refuse to acknowledge that they are in associated with Ross in any form or fashion, OR return to the store. I understand that Ross is not, or is it trying to be a Neiman Marcus, etc. I enjoy the discounts. However, not enough to JEOPARDIZE my health. I am once again truly disgusted! You have the means to solve this problem, so do the right thing and clean it up!
0 comments