Having skied Mohawk Mtn here in CT for years, my kids wanted to try a new ski area. They went to the ski shop, collected a stack of brochures and read each one. After several family meetings, the kids said they wanted to try Skibutternut in Great Barrington, Ma. We picked a Sunday in early March and had a fun day. The Butternut ski staff there was out in force talking to everyone pitching to purchase a 2012 season pass and ski free the rest of this season. My wife who usually shuns these type of sales pitches, was enticed by the generous Butternut promotion, buy now, and ski free until their April close. Butternut showed us charts how they opened for skiing in early November and closed in late April. (we later learned this was a crock) We thought we would get 5-6 more weeks of family ski fun – we were DEADWRONG. We fell for their sales pitch, purchased 4 season passes only to learn a week later we got ripped off big time.
Ski Butternut didn’t stay open to April as advertised; they closed 10 days later despite lots of snow still on the hill. Their explanation for closing early was: lack of skier demand. Ski Butternut Basin screwed my kids out of fun. Not nice and not good business. They advertise they are family friendly – Ski butternut IS NOT family friendly. Skibutternut will grab your money, and not deliver on their promise. Stupid us, we paid by cash. If we had paid with credit card we could have disputed the charge and gotten our money back. I dislike companies that scam families. As we approach the 3rd week of December – Skibutternut is still Closed for Skiing
They promote ‘CHEAP prices’ & 4.5 mo of skiing – you’re lucky to get 2 / mos. I would Not Recommend Skibutternut.com; it’s “Family Unfriendly.” If you do ski here, always use your credit card so you have protection and the option to dispute the charge if the ski conditions are bad or their food is under cooked. We paid a stiff price for our mistake. Never trust a ski sales rep – they’re worse than a car salesman! Hope everyone learns from my $1,400 mistake. It was, and still is painful!
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