I ordered from them 2 Samsung Bluetooth and have to pay for shipping charge. When I received the items, both of them were in non-working condition. I have to return them to esurebuy.com, so either they have to send me another one or give me full refund. After back and forth, 1 month after I received a refund with less shipping charge. I questioned them why, they said this is their policy not refund shipping charge. I said but this is not my fault, because they sent me non-working items, so why I have to pay for shipping charge. Anyway, no luck for me, the website has no customer service line, they go by email only, like talking to the wall. After spending month talking with them, nothing can get out of it, finally I gave up, I lost shipping charge for NOTHING.
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