In December I was contacted by phone and was sold a credit card account for $299.00 The money was electronically withdrawn from my bank account 3 months later and I was sent a packet of travel disount papers. Needless to say when it arrived and I realized this was not what was sold to me on the phone, I sent it back registered mail.
The package was returned to Superior Benefits and signed for by a member of their staff on March 23. I have tried several times to contact them to find out why they won't refund my money. The phone number I was given as a contact number has been disconnected. The customer service woman I have spoken to is rude and "does not know" anything. I sent them an email that their site says they will answer in the next day or so. Nobody has emailed me or called me to discuss this problem, and I have a feeling that I have been victim to a fraud.
Any help or advice you can give me in this matter would be greatly appreciated. I think I have been scammed and would like to know what I can do about it.
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