Usacomplaints.com » Miscellaneous » Complaint / Review: Jet Blue Airlines - Jetblue ticket experience. #778155

Complaint / Review
Jet Blue Airlines
Jetblue ticket experience

On March 31st I was supposed to fly home from Long Beach to Boston on the red eye. Early that morning I awoke in the worst pain I have ever experienced. I ended up in the hospital for 2 surgeries and a total of 8 days. My sister, with whom I was visiting called the airline to cancel my flight. I was assessed a$100.00 fee and credited with the remainder, as I expected. Subsequently I was released from the hospital and went to my sister's home to recuperate until the surgeon ok'd me to fly home. Meanwhile my husband flew out to care for me so my sister could return to work. That ticket was kindly provided by our son in law.

The surgeon cleared me to fly back on the 15th of April, a thursday. When we got back to my sister's house we got on the computer to book flights home for my husband and myself. I was heartbroken to discover that the price for the flights the next evening was over $800.00 each! There no way we could possibly pay that. We finally found flghts on Sunday for $379 each one way, still much more than we could afford, but we had to bite the bullet and do it, as we had to get home.

I do understand that airlines are not in the charity business, but the greed is ridiculous. My sister did talk to an agent on the phone to explain the situation, but to no avail.
I have been flying Jet Blue whenever possible for some time now, I have raved about it to my friends. That is no longer the case. Will I fly Jet Blue again? I expect I will. Will it be my first choice? No. Will I rave to my friends about what a great airline it is? Not on your life!

My medical issues in California were, and continue to be extremely painful both physically and financially. I am 73 years old and my husband is 80 years old. I feel as though corporate greed has just piled on more misery.


Offender: Jet Blue Airlines

Country: USA

Category: Miscellaneous

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