I have been a member of Pivitol in Greenville, SC for 8 months and have always paid on time, enjoyed the gym and referred friends/co-workers to join. I recently moved 2 1/2hrs away (which I had warned the gym that this could be a possibility when I joined and they said that it would not be a problem) and the gym told me all I had to do is submit a utility bill with my new address and I could cancel my membership. So that's exactly what I did. The nice lady at the gym said I was good to go and that I would no longer be charged (that was on the 9th. Well, I just got a call from National Fitness Financial Systems (9days later) stating they did not know if my utility bill would be accepted and that my membership is still active and would be getting charged until someone can approve my cancellation etc. I believe this company's whole purpose is to try to trap people in contracts. I asked to speak to upper management. She stated she was the only one I could speak with (then why couldn't she alone approve or deny). A total CROCK of Beep. I am so pissed off. You try to do the right thing and you get crapped on. The only thing I think to do is call the bank and do a stop payment for any future payments for this company. Any other suggestions
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