I almost forgot about this company, but when I was reviewing my favorite pool supply company, a painful memory popped up. I hope they have improved their processes, and they probably have - or maybe I was an isolated injury.
What happened was that I called poolsupplyworld a few years back to get some advice on how to fix my pool filter. I got transferred around until I ended up with a very grumpy [rude! ] young man who acted like I was wasting his time - he actually said I should call a local service company to come fix it - I was tryign to buy something from them! As I calmly persisted to ask what I needed [to buy] to fix my filter, he eventually went silent, I think I was put on mute. Then he spoke up and said that he's "really busy, maam" - and then hung up on me!
I fumed for weeks after that - nowadays we have forums like measuredup - to make these rascals come to light!
I cannot recommend this company, or any company who treats their customers this way. Stay away, you've been warned!
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