I had assumed a motor vehicle ease agreement in 2006 for an avalon (toyota) with wells fargo auto finance.
After all payments were made in full (without any delinquencies), i decided to "turn the automoble in" rather than purchase it. The automoble had only 57 thousand miles on the speedometer readings. The automoble was returned in perfect condition. I have a receipt aknowleding this transaction as satisfactory to all parties concerned. No damages or complaints of any damages were noted on said receipt.
Today, i have received a notice from wells fargo that i am being charged for excess wear and tear (such as faulty window operation, a cracked dashboard, and a bald tire) in the amount of $298.98, plus $418.70 "turn in fee."
i immediately called wells fargo, informing them that
this was outrageous since the condition of said automoble was immaculate when returned to them and further more, i never did receive a fll breakdown as just what is meant by a "turn in fee".
I further asked the bank officer several times if said automobile was sold, to which he constantly refused to answer.
Therefoe sir, i respectfully request your help in this matter.
Sincerely,
shirley malin
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