I used Wells Fargo Auto Finance to Lease a car. Before I returned the vehicle I took pictures of the car. Wells Fargo proceeded to charge me for Excess Wear and Tear of the back bumper. I took pictures of the bumper and showed that there was no damage. Wells Fargo representatives threatened to ruin my credit several times if I did not pay the excess wear and tear damage that I disputed with evidence pictures. They said their pictures show damage and refused to let me speak to a manager. I asked to see the pictures that showed the damage they refused to show me pictures of the damage and said the pictures are proprietary. I spoke with Anthony Mason, and another representative that continously threatened to ruin my credit and felt forced to pay for damages that I disagreed with.
0 comments