I receieved a letter dated April 29 indicating that I have chosen to ignore previous communication demanding restitution for a check that I allegedly wrote in September, 1998 for a total of $4.13 to a company that has long been since bankrupt.
I called the 800 number on the letter the morning after I received the letter only to be barraged with insults, accusations and incredible rudeness. The first rep said, "You wrote a bad check now what are you going to do about it?" The shock still hasn't worn off. After a few minutes of arguing back and forth another rep got on the phone. When I asked his name he said Mr. King. I asked for a first name which he indicated was Robert. He was just as accusatory and indicated that I had two choices ~ pay the outstanding debt of $4.13 and fees for a total of $134.13 or deal with the outcome. Rather threatening if you ask me.
I asked for backup documentation and he refused saying it wasn't pertinent for me to have it. I asked if this was a joke because this just couldn't be real. He told me that he has all my previous addresses so they have a 'lengthy file' on me. I guess I was supposed to be intimidated. He told me that "Decent human beings pay their bills. I guess that you don't like looking at yourself in the mirror." What's that all about?
He said I had to dispute the claim via letter addressed blankly to their New Jersey address. He refused to give me any further information on how to resolve this situation other than to pay up... Rude, threatening in demeanor, disrespectful, arrogant, abusive, etc. Shall I continue?
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