L made an order from this site one vest and hat and scarf, the money from my bank accout are taken and it sais:
Na den: 12.10.2011 so vasata debitna karticka VISA ELECTRON ima uspesna transakcija vo iznos od 9639 MKD (vo valuta 1338,04 CNY) na prodazno mesto PROTECTION GUARD*REALYPAY - SHANGHAI
that is the e-mail l recived from my bank thet the money are paid but now from this site wintercoats-sales say that the order is failed, sop l dont have no order and no money?
What happened and what should l do?
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