On 9/14 I purchased a set of tires from Les Schwab, located at the 1600 North exit just off the I-15 Freeway in Lindon, Utah. I’ve bought a lot of tires there over the years. Usually I wait for the truck. This time I dropped it off. After returning to the office they called me and told me that after 120,000 miles I ought to replace the shocks and that 3 of my tie-rods needed to be replaced. They wanted $1,300 for this extra work and strongly recommended doing at least the 3 tie-rods for $675.
Knowing what worn tie-rods felt like I smelled a rat and declined the extra work. The truck was due for an oil change. I took it to Powell’s Automotive in Lehi for this service and asked that while I was there if they could check the tie-rods. They did so and all were as good as new.
What a rip-off. I thought it brazen that they would attempt to pull this on a guy obviously involved in the construction business. I can only imagine what they are doing on a daily basis to woman and the elderly.
It makes me wonder if they would at least run an honest scam and actually replace the tie-rods or if they would simply say on the invoice that the tie-rods had been replaced when in fact they had done nothing.
This exact same scam was pulled on me by Big O Tire on State Street in Orem, Utah about 15 years ago. Needless to say I haven’t been back to Big O in Orem and I won’t be back to Les Schwab.
They didn't get me this time.
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