I went in thinking my transmission was the issue when it was my brakes and I had just had them done on 7/23 and it was only 9/20. They say that the melt on the pads were rubbbing together and that I need to change them. I don't know no better so I said ok. Now he comes back and says I need calipers, brake hose and brake fluid. Then he comes back and say I need some rotors which I also had changed. So I leave and an hour or two after they call and say come to the store cause you need something else. Get there I need a master cylinder. They charge me a arm and a Leg!
Now I've paid and I going home my car starts driving funny so I go back and he tells me that I need transmission fluid. I brougt 4 quartes he puts them and i tip him. Mind you they said that all I needed know was two new front tires and I should be good. I didn't have the money for two new tires so I brought used one's. As soon as I put the tires on the car started making the same sound that took me to pepboys to began with. It was late, so first thing morning I took it back to a pepboys near me and I give him the receipt and the keys and left. When I came back he said that I needed hub assembly both outer tie rod end this is the Manager now!
At the Lake Worth he don't see how they did a Brake Inspection and didn't see all these problems with the brake system. I called Customer Complaint and made my complaint. Spoke to a lady named Sheila she said they would contact the store and call be back she didnt call. The store in Tamarac called and was trying to tell me they told me that I was going to need other brake stuff done which was not true. I said you all said once I get the tires I would be fine. They said they will call me back the service manager called me back and said bring the car back to them i said no I don't trust anyone at that store to work on my car at your location. Can I take it to the one near me? She said she going to call them and call me back she did and said to bring it to the Lake Worth Store. I called the Lake Worth Store to make sure the Manager said let him call me back cause he needs to get an ok from he's boss. He called back and said the only thing they will change is the hub making noise. I told him thank you and called the complaint center.
I explained what was told to me she said they have the same info and there was nothing more they could do. I wanted with this I said even with my receipt from the parts I got from AutoZone on 7/23 she said yes that is right. I need help. They charge me 1048.78. I need somebody to help me get what I paid for which is SERVICE. I don't think if I went with a Credit Card to pay for my service and when there bank try to get paid they couldn't they would just let it be. They would go through my Credit Bureau til they got paid, I want justice to be served.
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