I have just read about another unauthorised card charge from the company above. I, too, saw an advert on the info. Page of the computer praising this company and had the advantage of a newspaper columnist praising it. I applied for the 'trial 'offer and was accepted. They would send me both the 'cleanse' and the 'slim'. The 'cleanse 'arrived but not the 'slim'. I was charged on my statement for the trial offer as stated in the advert. That was fine but then I noticed the new charge debited to my account. No pills of any sort were sent to accompany this. I repeat, I did not sign up for a subscription with this co. I noticed that on the statement was 'recurring visa'. At once I rang my bank and explained what had happened. A few days later, a new card appeared and a letter saying that they had alerted the nominated dept. And that I had to contact the firm and cancel this debit.
I was unable to raise their customer service people and where does one proceed from here?
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