I went to the Stamps.com site to find out what their services cost and whether their software worked on mac's. I had to create a login to get the information.By then they considered me a customer and started charging me for the service without me confirming I actually wanted to use it. As soon as you send for the "free" kit you are signed up. I thought they were just confirming that I wanted the service but no, they were charging me for a service I didn't want.
I decided that their price was too high for my small usage and would not have signed up. I don't know how they got my credit card. Ordinarily I stop at the point where a website asks for a credit card.
I don't want to retrace their website to see how I fell into their trap.
They won't let you cancel online. They make you call during Their business hours. They say it is for security but the "security questions" they wanted verified could have been asked online. Finally I called to cancel the service. They still expect me to pay for 2 months of service I never used.
0 comments