I ordered a pair of Lelli Kelly shoes for my daughter. This site had the lowest retail and no shipping, that is why I purchased from them. I never got a tracking number or even an order confirmation from them. I really got worried that I was "taken" when I couldn't get on their website. I tried sending them an email with no answer. There wasn't a phone number listed anywhere, so that wasn't an option. Thank goodness I paid through paypal. I put a complaint in with them. They told me they contacted the seller (don't know how they did it) and they were going to track the package. Paypal gave me the tracking number. I recognized it from a "mystery" package I recieved a few days ago. The package was all in chinese and had no invoice or packing slip with it.instead of the shoes I ordered, I got a cheaply made tote bag with Hannah Montana on it! It's no wonder I couldn't figure out who it came from! Once I figured out that this totebag was my shoe order I changed my complaint from never recieved to wrong item and informed Paypal that I wanted a refund. I suggested that they find a way to inform consumers before a transaction is complete if there are any complaints against a seller. That way we can make a well informed decision about buying from a seller or to buy from somebody else.
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