Usacomplaints.com » Miscellaneous » Complaint / Review: Screen Printing - Unreliable, Dishonest, Unconcerned. #740228

Complaint / Review
Screen Printing
Unreliable, Dishonest, Unconcerned

On Sept 1st., I took a uniform shirt to Screen Printing to have Disabled American Veterans embroidered across the top of the left pocket and DAV embroidered on the collars. I was told they were in the process of moving so the job would be done in a week. I agreed with that.

A week later, when I called, I was told that it would be another 2-3 days. I again agreed to wait. Later that night, I felt very strongly in my spirit that something bad had happened to my shirt. When I called a few days later, I was told it would be another week before they were done because they had a big job ahead of mine.

Twice I made it clear that I needed that shirt. A week later, my husband went to the shop and was told that they misplaced the shirt in the move and then a mistake was made in printing so it would take a few more days.

After 3 full weeks of waiting, I again called the shop and was told the shirt would be ready that day at 4pm. I replied that it was unacceptable; that we would be in Sherman at noon. The guy said that the lady would give me a call. However, we drove to the shop and my husband took the shirt back.

Although I am having someone else work on the shirt, it will have permanent holes in the fabric and look patched at best. A $15 job is now costing my $55 plus gas for 3 round trips to Sherman.


Offender: Screen Printing

Country: USA   State: Texas   City: Sherman
Address: 139 Ken Dr. , Sherman, TX
Phone: 9038932710

Category: Miscellaneous

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