Actual conversation with ticketmaster associate who just hung up.
Hi, my name is James_ZWS464, please give me a moment to review your information.
Robert shemanski: its over i was promised these tickets 2 days ago never got them says delay of tickets 24 hours its been 48 hrs nothing
James_ZWS464: I will b ehappy to help you, may I have your order number?
Robert shemanski: i do not have it on me i ordered 12 tickets 4 against the cowboys 4 against the patriots and 4 against the giants carlos emailed me back saying everything was okay and it was not
James_ZWS464: I would need an prder number to retieve your information
robert shemanski: the cowboys tickets i lost my buyer as he bought from someone else because i could not deliver the tickets to him in a timely matter
robert shemanski: its over i will not pay and intend on suing ticketmaster for frausd i was promised these tickets in 24 hrs was charged for it and got nothing
robert shemanski: where's carlos the liar who emailed (Personal Information Removed) and said everything was okay and was not
James_ZWS464: Sir I am not understanding what is going on here
James_ZWS464: did you buy these from tiucketmaster?
James_ZWS464: It seems that you've stepped away from your computer. If you need anything else, we're always here for you! Feel free to chat with us here, email us at [email protected] or call at 1-800-653-8000. Our lines are open weekdays from 9am-9pm local time, Saturday 9am-8pm local time or Sundays 9am-6pm local time.
Robert shemanski: carlos i emailed customer service about this situation carlos said it was okay you can print tickets and it is not and i lost my sale yes i bought it from ticketmaster look up robert shemanski in fact i bought 4 new york giants tickets 4 new england patriots tickets and 4 cowboy jets tickets and none of them printed after the 24 hrs so i contacted ticketmaster and carlos said everything was okay and it was not i lost my sale the dallas cowboys 4 tickets and cannot print the tickets
James_ZWS464: are these season tickets?
Robert shemanski: not good enough (Personal Information Removed) wants a refund asi did not get my tickets in the 24 hr period e tickets promises
robert shemanski: i am a season ticket holder those tickets i got directly from the jets no problem there only with ticketmaster tickets
James_ZWS464: please bear with me
James_ZWS464: I am trying to verify some information
robert shemanski: i had 467.50 times 3 and nothing to show for it and lost my sale and no one cared over there as the person who was buying the cowboys tickets backed out and vought from someone else
James_ZWS464: ok i found the order
robert shemanski: cause i did not deliver the tickets you said 24 hrs i told him he would get them in 24 hrs he did not your time up he bought from someone else
James_ZWS464: Now I see exactly what is going on
robert shemanski: you guys stink and carlos lied
James_ZWS464: They still have not yet released the tickets
robert shemanski: your ticketmaster guy saying everything was okay
robert shemanski: why do you say guarantee delivery in 24 hrs using e tickets if you do not deliver
James_ZWS464: Sir, they will not be released until they are able to do a ticket count to see who bought tickets over the limit and who didnt
James_ZWS464: I am sorry for the delay
James_ZWS464: they are still working on it
robert shemanski: without barcode you cannot sell on ticketexchange i had a deal on cowboy tickets and lost my deal cause of it. I was called a liar by the person for not getting it to him in the time pereiod he bought from someone else
robert shemanski: why was my credit card charged then by chase you think im going to pay without getting my product
robert shemanski: i'm a season ticket holder with the jets which means i could buy the whole stadium if i wanted to if your a season ticket holder you can buy before tickets go on sale there is no limit on tickets
robert shemanski: in fact i am on ticketechange if you do not believe me look section 312 row 18 seats 14 and 15 that's me.
James_ZWS464: Sir they will send your tickets as soon as they are released, no one else has gotten there's either
robert shemanski: i have tickets listed there right now and you owe me money for the giants game i sold on ticketexchange
robert shemanski: still
robert shemanski: i did not receive those funds yet for that game
robert shemanski: i will not pay for something when i did not receive the merchandise
robert shemanski: you understand that
James_ZWS464: They will email them as soon as possible
robert shemanski: you should have told people about this before purchasing whats the point of having e tickets then when u do not deliver them
robert shemanski: you ripped me offf
James_ZWS464: is there anything else i can do for you dir
James_ZWS464: I am not going to argue with you about this
James_ZWS464: you were not ripped off
James_ZWS464: tickets are still on hold until released
James_ZWS464: Please keep checking back on you r TM account and they will soon be available
robert shemanski: i want a refund for e tickets because you fraudalent mislead me on purchasing tickets saying guaranteed in 24 hours
robert shemanski: when tickets were not going to be released
'robert shemanski' disconnected ('Concluded by End-user').
Key words here we still did not release the tickets then why advertise ticketfast guarantee 24 hr you will get etickets. Watch out ticketmaster scam going on with purchasing nfl tickets. I paid for 3 different events e tickets email customer service does not work as they lie to u saying everything okay you can printed your tickets this guy say tickets were not released yet. I will show you the rest carlos conversation in a second
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