Usacomplaints.com » Miscellaneous » Complaint / Review: New Vitality - Consumer Report. #717175

Complaint / Review
New Vitality
Consumer Report

From a Radio add for a product called Ageless Male 30 day free trill just shipping and handling $ 5.99. I spoke with their sale Rep: Justin who told me all about the product.in his sale pitch he said after 30 days I would be placed on Auto Shipping for the next order. (I stop him) told him I didn`t want to have this auto shiped to me I will call you if I want the next order, he tried to show be the benifits, again I told him NO! He said ok I will not be auto shiped. I went to my bank on Thursday 8/4 to learn New Vitility have charged my Debit Card $67.89. Friday 8/5 am I contacted New Vitility customer spoke with Lamarra which informed me that a supervisor would contact me, (no one returned my call) Friday afternoon I contacted New Vitality again spoke with Zoose) splling my not be correct:) I was put on hold, he told me a supervisor was viewing the tape recording of my call, and would contact me. Friday afternoon supervisor Andy did call, I was not able to talk with him until Monday 8/8. He informed me he had lissen to the tape and didn`t hear me tell the rep: Justin I didn`t want the next shipment and if I didn`t want the shipment I had to contact New Vitility to cancle the order. (the auto shipment came to my house Saturday 8/6, not 30 days after the first order, but about 4 days. I did a return to sender Monday morning) Andy did play the tape for me I didn`t hear myself telling the rep: Justin not to auto ship the product. I know someone erased my ststement from the tape. I have cancled my Debit Care, contacted Better Business, now you.

If they would do something like this to me, how many other people this is happening to.


Offender: New Vitality

Country: USA   State: New York   City: Farmingdale   ZIP: 11735
Address: 260 Smith Street
Phone: 8889972941, 8009436465, 63177777671383
Site:

Category: Miscellaneous

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