I will agree that Totsy has a way to go in the customer service area. The items I ordered took over 6 weeks to come and I had order them for Christmas gifts. They did finally come - one came on Christmas eve and the prices are amazing, so I guess if you understand it might take 6 weeks to get to you it's ok. You would definitely be wise to order larger sizes for little ones growing fast or they might not fit. I will still purchase from Totsy but wish their customer service and ability to contact someone was way better.
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