1. Where did the transaction take place (i.E. Where was the work done or where did the money change hands - if they occurred at two
different locations, please explain)?
Transactions took place over the phone, by bank to bank wire and by Western Union. Mr. Balzer contacted Steve's cell phone and said that he represented a buyer interested in our Mexican time share in Puerto Vallarta and that our property (Velas Vallarta) was selling out to a different management company. He wanted to know if we were interested in selling and we said yes. He instructed us that in order to initiate this transaction we had to pay a number of fees in order to free up the title for the transaction to go through which were to be reimbersed and added to the money we were suppose to get for our timeshare.
2. The amount of money involved?
On 3/30/11-$1470.00 bank wire to Banco Santander for Fideicomiso/tax fee for the Mexican government in order to release our title. On 4/5/11-$1921.00 for same reason as 3/30 transaction. On 4/8/11-$1710.00 by Western Union to Walter Edward Blackstock for half of our maintenance fees, the buyer covers the other half. On 4/11/11-$1744.00 for same as 4/8 saying that we could not split it between the parties. On 4/12/11- $3420.00 by Western Union to Blackstock for government federal tax fees. These transactions total to $10,045.00. They tried once again on 4/18 for $1580.00 to pay off the Mexican government who was, according to Bazer "holding the title hostage for no reason"
3. Was there a contract in this transaction? Was it signed by both parties? Where was it signed?
When speaking with Mr. Balzer, he stated that this company, Priority Escrow Transfers took over a company named, Sierra Resort Services, which is who we originally signed the contract with. He stated that they took over all of Sierra's files.
4. Did the contract include any dates for completion?
No, but Sierra would send progress reports and Priority Escrow Transfers just kept asking for more money and would send us guarantees that we would get the fees back with the original amount of the timeshare sale.
5. Did you receive a written guarantee or warranty?
Yes
6. When you contacted the company regarding the problem, what was their response?
Nothing won't return our calls or e-mails now. Someone does answer the phone still and always says he will give Mr. Balzer the message.
7. What do you consider to be a satisfactory solution?
1. Return our money 2.incarceration for felonious fraud 3. Deportation if here illegally or if by visa, revoke and ban their return.
Complaint Summary:
When we purchased our timeshare from Velas Vallarta they were the ones who put us in contact with Sierra as a way to rent out our timeshare as a money making opportunity. When we started our sale with Sierra they only received one fee for prop taxes in the amount of $1995.00 on 1/20 Ck# 5661. They said everything was in order and then we never heard from them again. On 3/27 we were in Ft. Collin, Co and Steve got a phone call on his cell phone from Mr. Balzer and he stated that they took Sierra over and were finishing all of their contracts that they had started in January. So we thought great lets get rid of it. So that's when they started asking for all these fees. The wire transfers were both to Banco Santander, but the Western Union money were to a Walter Edward Blackstock. He was suppose to be a Priority Escrow agent in Puerto Vallarta. Other people who signed some of our e-mails were Robert Diaz, who was the "Executive Transfer Director". Also, Jonathan Mays, was another person who signed an e-mail, but it didn't have his title. All the rest were signed by Mr. Dean Balzer. We want to do whatever we can to help catch these guys and we have not lead on that we are on to them so they think that we still think that they are legitimate. We keep sending them daily e-mails asking if they have started the process of getting our money back, but still have not heard from them the last e-mail I received from Mr. Balzer stated that now the Mexican government wanted $1850.00 instead of the $1580.00 because I was stalling, but if we wanted to we could have them start the cancellation process, which it would take approx. 45 days to get our money back.
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