Since the van began to malfunction the same day I brought it from Terry
Thompson, the check engine light had codes that you were hire to repair.
With no avail, after 7 check engine lights and codes the van has been in
Your shop for the repairs, your shop has repeatedly failed to correct the
Problem. I feel I have been deceived, seeing that Terry Thompson had hired
Your company Jordan Automotive to make these necessary repairs, I am
Holding your company liable for these repairs your company failed execute.
The automotive service render has a defect and is causing significant
Inconvenience and stress my family safety while riding in a van you
Repeatedly failed to repair.
I am also concerned that these failed attempts by Jordan may have or cause
More damage to this vehicle. Jordan automotive is responsible for any all
Damages caused by his company failed attempts. As of today, the van has
Not been repaired, and no one has contacted me with definite plans about
When repairs will be made. I would appreciate hearing from you as soon as
Possible about this. You can reach me at (Personal Information Removed) or on my cell
Phone at. Please leave a message if you reach my answering machine and
We will get back to you as soon as I can.
Thank you.
Sincerely
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