I was contacted by Mack Sherman with American Recovery Bureau (ARB) in June. He expressed to me that he was calling to offer his companys service to collect debt. After some research with Better Business Bureaus website and seeing a good rating for ARB, I decided to proceed with
Engaging their services to collect debts owed to my company. After much follow up on ARBs part, Mack indicated that he was finding success in identifying the account belonging one of the debtors that had
Seizable funds. He further expressed that there was no doubt that a levy could be placed on this account and the money due to my company, plus interest and the added ARB fees could be seized.
At that point Mack told me that the process could take a very long time, but if I put up the litigation money, it would expedite the process. A FedEx truck was sent to my office to pick up a check and an accompanying agreement to instigate the process for the debt. This agreement was very convincing and gave me enough confidence to move forward.
It was soon after that I was contacted by an individual with ARB identifying herself as Darlene Page who stated that other accounts were found that would yield the same results. She also stated to me that putting up the litigation money would expedite the process. Two more separate checks were sent to ARB.
Soon after, in my attempt to reach Mack for a status on the cases, I was told by an unnamed man that Mack had been involved in a bad car accident and that he was not available anymore. Thereafter, on a weekly basis, I called Darlene to check on status. She was fairly easy to reach early on, but always stating that she was waiting to hear back from the law firm they used for status. As time went on, I began to complain to her about the fact that she couldnt ever seem to get me a status on the cases.By the end of I was not able to reach anyone at ARB via phone so I began sending emails. The last contact I had with ARB was a response to one of those emails on January 20th, whereas an
Unnamed individual using the [email protected] email address emailed me and told me that Marlene Diaz was in charge of updates. I was given her direct number and Marlene never answered it nor returned any of my messages.
I have not had success contacting anyone since. I went to the Better Business Bureau website and discovered that others had fallen victim to this scheme and ARBs rating had fallen to F. I have yet to reach anyone with the companies that owe my company, and therefore cannot confirm or deny that any monies were collected by ARB. I am presently attempting to contact the debtors to find if they did have any monies seized. If so, ARB then would have kept the seized monies for themselves.
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