I ordered a dishwasher from CompactAppliance.com, a branch of Richlund Ventures, Inc. When I got the dishwasher, the only way to get the thing out of the box was to destroy the box. Since I had thought there would be no problems with the dishwasher, I didn't keep the box. Well, the dishwasher is defective. I spent $378.00 and got majorly ripped off. They claim they won't take anything back without the packaging.
I feel that they intentionally sell defective products to consumers, knowing full well that the box that the appliance came in will have to be destroyed and then they won't have to refund any money if there are any problems. The State of Ohio even wrote to them, for me, and the answer came back as expected, the company refuses to do anything because the packaging was ruined. I don't want anyone else getting ripped off like this, ever again.
These kinds of places need to be put out of business for deceptive practices. Even if I had kept the packaging, how does a person wrap a dishwasher back up? They don't. It's not possible. The dishwasher was sealed with heavy duty staples and it took a lot to even get the packaging apart.
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