My checking account was debited 99.95 without my authorization. I called and spoke with 2 different people at National Platinum. Both lady and man stated that I requested the service on their website National Platinum.com. No such website exists. They both stated that they called and left a message on my phone to confirm the transaction and they left messages. I never received such call. Nor did I receive an email reference this transaction which both lady and man stated was sent to my email address. Both lady and man stated that the fee is non-refundable after 8 days even though they never received my authorization. Both lady and man stated that I need to send a police report claiming identity theft when I asked for a refund. This is a fraud rip-off. I never requested this service, have no way of contacting this company or want to contact this company for any service. The company representatives were rude and could not verify to me when a phone call was made to me or when an email was sent to me to confirm this transaction. Both lady and man stated that they are not linked to any other website such as a payday loan site because one will have to go directly to their website: nationalplatinum.com (does not exist). Can you help me to get my 99.95 back into my account. This is fraud.
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